Emilio Cadena, CEO of Prodensa, joined leading industry voices at the 85th National Congress of Customs Brokers (CAAAREM) to explore how digital transformation—and particularly artificial intelligence—is reshaping global trade. This blog highlights the most relevant insights for international companies doing business in Mexico.
The global trade industry is undergoing one of its most disruptive transformations. What was once dominated by manual procedures, paperwork, and rigid supply chains is now being replaced by a wave of digital innovation. At the heart of this change is artificial intelligence (AI), which is already transforming how companies manage compliance, optimize logistics, and analyze risks.
According to Gabriel Muñoz, Director of Digital Transformation at Alestra, AI is not just an accessory—it’s a strategic enabler. Like the internet revolution of 1995, AI is redefining how global trade operates. And the companies that don’t adapt risk being left behind.
Mexico’s customs and logistics sector is vital to national GDP—and it plays a central role in the success of nearshoring strategies. As foreign manufacturers look to establish operations in Mexico through shelter services or turnkey operations, digital readiness becomes a make-or-break factor.
Companies that fail to adopt AI-powered trade compliance tools not only fall behind competitors—they risk losing clients and damaging operational continuity. When customs delays can cost millions, efficiency and automation are no longer optional.
While AI garners headlines, other technologies are equally important.
Real examples already in use include:
Geolocation-activated smart locks to protect shipments
Immutable data backups to recover from ransomware attacks
Multi-cloud environments for seamless infrastructure management
IoT systems to monitor shipment location and condition in real time
Far from being futuristic, these technologies are actively used in Mexican customs today—accelerating every quarter.
While the upside of AI and automation is clear, so are the risks. Muñoz warned that cyberattacks, especially ransomware, are now one of the leading causes of supply chain disruptions in Mexico.
Those who fail to do so will face not just financial losses but also a decline in trust among partners and customers.
The next frontier? Digital customs agents. While chatbots are now used for basic interactions, the future involves AI agents that can independently process customs documents, manage permits, and coordinate logistics workflows.
This evolution could eliminate longstanding bottlenecks and bring unmatched levels of productivity and accuracy to manufacturing in Mexico and across the USMCA region.
As nearshoring accelerates and Mexico becomes a key logistics hub for North America, embracing digital transformation is a national priority. AI, cloud, cybersecurity, and automation will define the competitiveness of Mexico’s trade sector.
The companies that act now—integrating smart systems into their operations—will lead the next generation of global trade. Those that wait may find the digital gap too wide to bridge.
AI is transforming global trade and redefining customs compliance frameworks.
Digital readiness is essential for companies pursuing nearshoring or shelter services in Mexico.
A complete tech ecosystem—including cloud, IoT, and cybersecurity—is critical to success.
Ignoring digital risks like cyberattacks can result in costly supply chain disruptions.
Autonomous AI customs agents are the future of operational efficiency and compliance.
Mexico is uniquely positioned to lead the digital transformation of trade in North America.
Companies engaged in turnkey operations or manufacturing in Mexico must act now to stay competitive.